Privacy Policy
Intro
At REALM LABS (realmlabs.ai), privacy is a fundamental human right. We are committed to upholding your privacy by fighting against ads, trackers, and other intrusions. We pledge never to monetize your personal data and are dedicated to delivering high-quality services while maintaining the security of your information.
Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name and contact details
- Content and files (such as photos and documents)
Information collected automatically:
- Device identifiers, IP addresses, and browser information
- Location data (based on your device settings)
- Usage activity and interaction metrics
Personal vs. Non-Personal Information
Personal information is data that identifies you as an individual, such as your name or email address. Non-personal data does not identify you on its own. When non-personal data is combined with personal data, the combined dataset is treated as personal information.
How We Use Information
- To deliver and improve our Services
- To communicate with you about your account or our Services
- To maintain the security and integrity of our platform
- To enhance your experience through usage analysis and personalization
Sharing of Information
We do not sell or monetize your personal data. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who operate under confidentiality agreements on our behalf
- When required by law or to respond to legal process
Data Retention
We retain your information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes. Once data is no longer needed for these purposes, it is securely deleted or anonymized.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of certain data collection practices
To exercise any of these rights, contact us at privacy@realmlabs.ai.
Security
We implement appropriate technical and organizational safeguards to protect your information. However, no system can guarantee complete security, and we cannot warrant that your data will be free from unauthorized access in all circumstances.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you (e.g., by email or a notice on our site). Your continued use of the Services after changes take effect means you accept the updated policy.
Contact Us
For privacy-related inquiries, email us at privacy@realmlabs.ai. For security concerns, reach us at security@realmlabs.ai.